Frequently Asked Questions

Send or deliver your Magic or Pokémon cards to us and we handle the work. We sort, process, price, list, store, sell, pack and ship your cards, as well as handle buyer communication and customer service. You can track your cards, sales, balance and payouts through your online seller account.

We currently accept Magic: The Gathering and Pokémon cards. Raw and graded cards are accepted.

No. You can send us the whole collection. You do not need to sort the cards by set, rarity, value or condition, and you do not need to determine which cards are worth selling. We handle that during processing.

There is no minimum value required to send us your collection. Cards generally need a market value of $3 or more to be individually listed for sale. We'll determine which cards qualify when your collection is processed.

Cards that do not qualify for individual sale will be handled according to the option you select when submitting your collection. Depending on the option selected, cards may be returned to you at your expense, considered for our bulk-buying program when eligible, or left with MSG's Cards. We will not automatically purchase your cards as bulk without your approval.

Cards may be shipped to us or arranged for local drop-off or pickup when available. Please package cards securely to prevent movement or damage during transit. You do not need to sort your collection before sending it.

Yes. Local drop-off may be arranged in advance. Contact us first so we can coordinate a time.

We use Buy It Now listings, not auctions. This gives us more control over pricing and allows us to manage cards based on current market conditions.

Your cards may be offered through the online marketplaces and sales channels used by MSG's Cards. We determine where to list cards based on the sales channels available to us and where we believe they have the best opportunity to sell.

Cards are priced competitively using current market data and recent sales information. Pricing may be adjusted over time based on market conditions.

Not always. If you send higher-end cards or multiple copies of the same card, we may stagger listings to help manage pricing and avoid flooding the market. For lower-value cards, we may list multiple cards or the entire submission at the same time.

Sellers can use their online account to monitor their cards, completed sales, balance, earnings and payout activity.

Unsold cards may remain listed and may be repriced based on current market conditions. If you would like your unsold cards returned, our withdrawal and return policy applies.

Yes. Cards may be requested back before 90 days, but a $1.00 per-card early withdrawal fee applies. After an item has been listed for at least 90 days, there is no withdrawal fee. The seller remains responsible for return shipping. Sold cards or cards involved in a pending transaction cannot be withdrawn.

Our fee is a simple 15% commission plus $1 per card sold. There are no upfront fees. Our fees are collected only when your card sells.

Our 15% commission is calculated from the card's final sale price, and the $1 processing fee is then deducted for that sold card. Marketplace selling fees are not separately deducted from your payout. Shipping and sales tax are not included when calculating our commission.

Yes. If a card sells for $100, the 15% commission is $15 and the processing fee is $1. Your earnings from the card would be $84.

Buyer returns are handled through the selling platform and our customer-service process. If a payout has already been sent and the related transaction is later refunded or reversed, any required adjustment is handled according to the Seller Agreement.

A transaction is not considered a completed sale until buyer payment is successfully received. Unpaid orders may be canceled and the card relisted.

Seller-owned cards are securely stored and handled while in our possession. Cards are packaged appropriately when sold and prepared for shipment to the buyer.